Frequently Asked Questions
Get answers to common questions about our email validation technology
What is email validation?
Email validation is the process of verifying that an email address exists, is deliverable, and can receive messages. It checks syntax, domain validity, and mailbox existence without sending any actual emails, helping you maintain clean email lists and high deliverability rates.
How does email validation work?
Email validation works through multiple steps: First, it checks the email syntax for proper formatting. Second, it verifies the domain exists and has valid MX records. Third, it connects to the mail server via SMTP to verify the mailbox exists. OrbiSearch adds a fourth layer with proprietary catch-all resolution technology.
What are catch-alls?
Catch-all domains (also called accept-all or wildcard domains) are configured to accept emails sent to any address at that domain, even if the specific mailbox doesn't exist. They accept everything to prevent spammers from discovering valid addresses, representing a significant portion of business email addresses.
What are some other names for catch-alls?
Catch-all email addresses are also known as: accept-all emails, wildcard email aliases, default addresses, or unverifiable emails. All these terms describe domains that accept mail to any address, whether it exists or not.
Why should I care about catch-alls?
Catch-alls represent a significant portion of B2B email lists. Traditional validators can't verify these addresses, forcing you to discard valuable prospects. OrbiSearch validates up to 11.5× more catch-alls than competitors, dramatically expanding your reachable audience.
How does catch-all email verification work?
OrbiSearch uses dual-layer verification: First, standard SMTP validation identifies the domain as catch-all. Then, our proprietary detection layer uses advanced techniques to verify if the specific mailbox actually exists, without sending any emails. This achieves industry-leading catch-all validation with zero false positives.
Can you verify greylisted catch-all emails?
Yes. Many domains use both greylisting (temporary delays) and catch-all configurations together. While most validators handle greylisting alone, the combination of greylisting + catch-all is extremely difficult to resolve. OrbiSearch can verify these challenging cases that other validators mark as 'unknown'.
Can you verify all catch-alls?
We can verify significantly more catch-all email addresses than competitors. Some domains have exceptionally restrictive security that prevents any form of verification by any validator. If we determine there is a chance the mailbox could exist, we mark these as 'risky' so you can decide how to handle them.
How accurate is OrbiSearch's catch-all resolution?
OrbiSearch validates up to 11.5× more catch-alls than competitors with a zero false positives guarantee. If we say an email exists, it exists. We deliver instant results compared to email-sending validators that take 48-72 hours.
What makes OrbiSearch different from other email validators?
OrbiSearch validates significantly more catch-all emails than competitors without sending any messages. While others mark catch-alls as 'risky' or send actual emails and wait days for bounces, we use proprietary technology to verify mailbox existence in real-time—validating up to 11.5× more than MillionVerifier.
How many free validations does OrbiSearch give me?
You get 100 free credits when you sign up, which equals 500 email validations. No credit card required. This lets you test our catch-all resolution capabilities and see the difference in your validation results immediately.
Does OrbiSearch store or share email addresses?
No. We process all validations in real-time and don't maintain databases of email addresses. Your data is never stored, shared, or sold. We're fully GDPR and CCPA compliant, ensuring complete privacy and security for your email lists.
How fast is the OrbiSearch email validation process?
OrbiSearch validates emails instantly - under 10 minutes for 10,000 emails (1,000+ per minute). Single validations complete in under 2 seconds. Unlike email-sending validators that take 48-72 hours, you get results immediately and can start your outreach while leads are hot.
Can I validate emails in bulk via the OrbiSearch API?
Yes, our RESTful API supports bulk validation with CSV upload, webhook callbacks, and real-time streaming results. Process thousands of emails per minute with simple integration. Full documentation and code examples available for seamless implementation into your existing workflows.
Why is it bad to skip email verification before cold outreach?
Skipping verification destroys your sender reputation. Sending to invalid emails causes hard bounces (>5% gets you blacklisted), while unverified emails lead to spam complaints. Once your domain is blacklisted or has poor reputation, all your emails - even to valid addresses - go to spam. Recovery takes months of careful reputation rebuilding.
What happens if I email unverified catch-all addresses?
It's a gamble that damages your entire outreach. Many catch-all addresses don't actually exist, leading to high bounce rates. This triggers spam filters, ruins your sender reputation, and gets your domain blacklisted. OrbiSearch validates significantly more catch-alls than competitors, reducing this risk.
What's the impact of emailing invalid addresses?
Invalid emails cause hard bounces that immediately damage your sender reputation. Just 1-2% hard bounce rate triggers spam filters, while 5% can get you blacklisted. Each bounce signals to ESPs that you're using poor quality lists, causing even your valid emails to land in spam. This creates a death spiral for your cold outreach efforts.
What's the difference between hard and soft bounces?
Hard bounces are permanent failures (invalid email, domain doesn't exist) that damage your reputation immediately - these addresses must be removed instantly. Soft bounces are temporary issues (full inbox, server down) that might resolve themselves. For cold outreach, hard bounces above 1% and soft bounces above 5% will tank your deliverability and get you flagged as spam.