Privacy Policy

1. Introduction

OrbiSearch ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our B2B contact data platform.

2. Information We Collect

Personal Information You Provide

• Account registration information (name, email, company details)
• Billing and payment information
• Communication preferences
• Support requests and correspondence

Usage Information

• Search queries and results
• Feature usage and interaction data
• Login times and frequency
• Device and browser information

Automatically Collected Information

• IP addresses and location data
• Cookies and similar tracking technologies
• Log files and analytics data

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our service
• Process transactions and billing
• Improve our platform and develop new features
• Provide customer support
• Send service-related communications
• Comply with legal obligations
• Prevent fraud and ensure security

4. Data Sources and Contact Information

OrbiSearch aggregates business contact information from publicly available sources, including:

• Company websites and directories
• Professional networking platforms
• Public business registrations
• Social media profiles (business-focused)

We focus exclusively on business contact information and do not collect personal consumer data.

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We work with third-party service providers for payment processing, analytics, and infrastructure. These providers are bound by confidentiality agreements.

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Employee training on data protection

7. Your Rights and Choices

Depending on your location, you may have the following rights:

Access and Portability

Request access to your personal information and receive a copy in a portable format.

Correction

Request correction of inaccurate or incomplete personal information.

Deletion

Request deletion of your personal information, subject to legal and contractual obligations.

Opt-Out

Opt out of marketing communications and certain data processing activities.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions where applicable.

9. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Account information is typically retained for the duration of your subscription plus a reasonable period thereafter.

10. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

11. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through our service. The updated policy will be effective when posted.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

14. Regional Specific Information

For EU/UK Residents (GDPR)

Our legal basis for processing includes contract performance, legitimate interests, and consent where required. You have additional rights under GDPR including the right to lodge complaints with supervisory authorities.

For California Residents (CCPA)

California residents have specific rights regarding personal information, including the right to know, delete, and opt-out of the sale of personal information. We do not sell personal information.